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Service terms

The package, total amount and access period are clear before payment.

These terms cover Stokontrol's paid Clinic Pro purchase flow, the free laboratory workspace, access boundaries and each party's responsibilities.

Separate information about new recorded training · PUBLIC-ACADEMY-ACCESS-CLARIFICATION-2026-10-15-V1

This separately versioned public explanation concerns the new named-recording policy. The body and accepted version of the earlier commercial text below are unchanged. Earlier live-training and membership-library scopes retain their own terms; the new recording rules do not retrospectively narrow those rights.

Allowance and access windows

Clinic Pro includes one training and conditional certificate allowance per calendar month, or 12 per calendar year. Your own period and remaining allowance are verified for a new recording registration; the same training does not consume another allowance. Under the new recording policy, the 30-day window to start begins when your right to the ready video opens; the 48-hour viewing window begins with your first actual playback. Closing, refreshing, changing devices, ordinary membership expiry or membership renewal does not reset either window; opened windows remain valid.

Certificate request and review

For new recorded training, you may submit your own unique certificate request only when viewing is verified as complete on the server and the participation record associated with this access is eligible for a certificate. The request goes to admin review; if approved, a person emails the certificate. Payment or merely opening a video does not provide an automatic certificate. Live training keeps its own participation terms. Earlier accepted membership-library terms and earned, granted or issued rights are preserved.

Seller, operator and contact

Stokontrol is sold and operated by Doğuş Sevinç. Turkish Tax No.: 7660752607; tax office: Beylikdüzü; address: Yakuplu Mahallesi, 176. Sokak No: 6, Daire: 27, Beylikdüzü / Istanbul; phone: +90 539 481 93 17; email: info@stokontrol.com. Purchase, invoice, access, cancellation and support requests may be sent through these channels.

Packages and total payment

Monthly Clinic Pro covers one calendar month: normal price TRY 1,320 + 20% VAT. Annual Clinic Pro covers one calendar year: normal price TRY 14,400 + 20% VAT. Both plans are a one-time payment; there is no automatic renewal. The laboratory workspace is TRY 0 and requires no card or payment. The sales workspace is planned to be free but is not yet available; this notice is not an availability commitment. Clinic Pro has no automatic renewal or future stored-card charge. PayTR displays card/instalment options and any financing difference before approval; the user starts a new purchase for a new term.

Payment, activation and card security

Card data is entered only for a paid Clinic Pro purchase in PayTR's secure payment area and is not stored in Stokontrol's database. Clinic Pro access activates for one calendar month or one calendar year only after a successful PayTR notification with a verified amount and signature. Failed, pending, mismatched or unverifiable transactions do not create access. Free laboratory registration does not wait for a payment notification.

Who may buy and invoice data

Clinic Pro may be purchased by an individual or an organisation; being a doctor or healthcare business is not required. Individual invoices use the buyer's full name, TCKN, province, district, address and contact details; business invoices additionally use the trade name, tax office and VKN. The buyer confirms their own data or their authority for the organisation and promptly reports errors to info@stokontrol.com.

Training and certificates

Training is not a separate Academy membership. Access to announced live and recorded training during an eligible Clinic Pro term is subject to each programme's participation and broadcast conditions. Each completed course may issue its own course-specific, personal, QR-verifiable certificate; the applicable certificate conditions are shown with that course.

Cancellation, refund and payment disputes

Cancellation, refund, duplicate or incorrect charge and chargeback requests are reviewed against transaction status, service access, usage records and mandatory applicable law. Send the request with the payment email and transaction details to info@stokontrol.com. This clause does not restrict mandatory consumer or commercial-law rights.

Account security and professional responsibility

Users protect credentials, act only within their authority and report suspicious access. Stokontrol helps organise clinic operations; it does not replace diagnosis, treatment, clinical judgement or the user's legal and professional duties.

Availability, changes and support

Maintenance, security work, legal requirements or third-party outages may temporarily affect access. Material price or entitlement changes are not applied retroactively to a paid term and are shown before a new purchase. Access and data-export support is available at info@stokontrol.com.

Workspace and data use

A user creates records only for a business and people they are authorised to represent. Real patient or laboratory data must not be entered until an authorised representative accepts the current Data Processing Terms and the workspace is enabled for clinical processing. The demo is for sample data only.

Data processing agreement

Processing patient and clinic data through Stokontrol is subject to the versioned Data Processing Terms and the technical-measures, subprocessor, transfer and retention annexes. Seeing a registration notice or opening an account is not acceptance of that agreement.

Wallet and Marketplace

A referral reward arises only after the first qualifying, verified paid subscription. Regional catalogue, country verification, points, stock, delivery and provider terms are governed by the Marketplace Terms. Marketplace is not a clinical procurement market and health data must not be entered into delivery fields.

Training access, viewing and certificate limits

Training is not a separate membership or sales package. Access is determined by an active Clinic Pro membership and the participation conditions published for each programme. Each programme identifies the actual educator and the training provider issuing the certificate; Stokontrol is neither the educator nor certificate issuer. Live and recorded access may vary by the programme's published scope. A verified platform or provider failure is handled through access restoration or an extension without forcing a new purchase. The training provider's personal certificate confirms only attendance and disclosed completion conditions; it grants no specialist status, licence, academic/CPD credit or professional accreditation. Every certificate is linked to its current registry state through a unique QR.

Suspension, termination and export

Access may be proportionately suspended for security, unlawful use, unauthorised access or a verified unpaid charge. Authorised export is offered before termination; return, deletion, anonymisation and legal retention then follow the current processing and retention annex.

New term and order amount

If you purchase again before a valid Clinic Pro term ends, the new term starts after your current valid Clinic Pro term ends. Without a valid term, the new term starts when the signed successful payment notification is verified. The final payable amount shown at checkout and saved in the immutable order record governs the order. Normal prices are provided for information; review the order's final VAT-inclusive amount before confirming. Monthly Clinic Pro includes 1 live training attendance and, when its conditions are met, 1 certificate during the active calendar-month term. Annual Clinic Pro includes a total of 12 live training attendances and, when their conditions are met, 12 certificates during the active calendar-year term. Benefits are counted per clinic membership, with one participant per event. A benefit is reserved when live viewing access is created. An unused benefit is restored if the event is cancelled before live opening. Certification requires valid event access, acknowledged registration, a confirmed participant name and the programme's training-completion conditions. Watching recordings creates neither live attendance nor certification. Both plans include all published membership recordings during the active term. Remaining live and certificate benefits appear in Academy. Early renewal preserves used and remaining benefits; new benefits open after the current valid term ends. Terms of previously purchased contract versions and earned certificates are preserved.

Before viewing: content-use terms · ACADEMY-CONTENT-USAGE-2026-10-15-V2

Separately versioned content-use notice: This text explains the rules presented separately when a video opens. This additional text does not retrospectively change material terms of earlier contracts, prices or earned rights. This notice explains the permitted use of the images, audio, presentations and other content of live and recorded training. Before continuing, view the entire text through to its end and personally tick the box only if you agree. The notice is presented again when you close and reopen the video. Visiting the page, scrolling or seeing the box alone is not acceptance.

1. Personal viewing right and scope

Access assigned to your account is for you to watch the relevant training through the authorized viewing system. Paying, obtaining membership or becoming entitled to a certificate does not transfer intellectual-property rights in the video, the instructor’s image or voice, or the presentation materials to you. Do not let another person use your account, personal viewing link or access details. Normal playback on your own authorized device is not what this prohibition addresses; the access does not authorize showing it to others, rebroadcasting it or obtaining a separate copy.

2. No screenshots, screen capture or audio recording

Unless a valid separate authorization from the rights holder or an applicable statutory exception permits it, recording all or part of a video, taking screenshots, making a screen video or recording the audio alone is prohibited. Using an application, browser tool, recorder or another method does not change this rule. Do not download, extract, duplicate, convert or archive the images, audio, presentations or training excerpts as separate files. Taking a short excerpt, modifying the content or crediting its source does not, by itself, grant permission.

3. No filming with another phone or camera

Capturing images or sound by pointing another phone, tablet, camera or recording device at your screen is also unauthorized recording. Filming a screen from outside it or collecting audio with an external device does not remove the recording restriction. Do not ask another person to record it for you or relay the screen or audio to another device for that purpose. Claiming that a recording is only for a personal archive or later viewing does not mean this notice authorizes it.

4. No sharing, duplication or social-media publication

Do not share, republish, duplicate, distribute, sell or transfer content obtained without authorization or for which no sharing right has been granted, including video, audio, screenshots and excerpts. This covers social networks, video platforms, websites, messaging groups, file-sharing spaces and public or private communities. Naming the instructor or Stokontrol, sharing without charge, sending it only to colleagues, publishing through your personal account or limiting the audience does not grant separate authorization. Reusing the content for your own training, promotion or commercial activity is outside this viewing access.

5. Technical limits and protection measures

Do not disable viewing restrictions, personal watermarks or applicable content-protection measures to record or distribute the content. Do not bypass account, link or playback restrictions to capture or share it. There is no guarantee that screen or audio recording or filming with another device is technically prevented on every device. A working recording method or the presence of a watermark does not grant recording or sharing permission. This notice does not authorize hidden camera or microphone monitoring on your device.

6. Legal remedies in the event of infringement

For unauthorized recording, reproduction, distribution or publication, persons who legally hold the relevant rights may, within their authority, seek to stop the infringement or have content removed, bring proceedings and claim compensation. Where the statutory conditions are met, available legal remedies may include a criminal complaint. This text does not impose an automatic penalty, establish a final debt, admit fault or an offence in advance, or determine the outcome of proceedings. Infringement, authority, responsibility and the outcome of any claims are assessed by competent authorities under the facts and applicable law.

7. Privacy, statutory rights and earlier terms

Accepting content-use rules is not KVKK explicit consent, marketing permission or authorization to record the image or voice of the instructor or another person. Information about personal-data processing is provided separately. This notice does not replace the instructor’s written rights or permission documents, or required provider and data-transfer conditions. Statutory rights and exceptions, valid separate authorizations and preserved rights arising from previously accepted contracts remain reserved. This notice does not waive your rights to seek remedies, object or defend yourself; it does not retrospectively change earlier prices, purchased access periods, membership allowances or earned certificates.

8. Express acknowledgement and continuing to view

After reaching the end, tick the acknowledgement box only by your own choice. Your statement means that you have read the version of the content-use terms presented for this opening and agree to comply with it. A pre-ticked box or scrolling alone does not substitute for express acknowledgement. If you do not agree, you may return to Academy without opening the video. This notice alone does not create a new purchase, start a viewing period, extend access, complete training or establish certificate eligibility. The ordinary service and purchase terms link provides the applicable viewing and purchase conditions.

9. Viewing periods for new recorded-video rights

For a ready-video right under the new 30-day / 48-hour recording policy, the 30-day period to start viewing begins when access to that ready video is opened. Once you start the first actual playback, the 48-hour period to finish viewing begins. This ready-access period is not considered to have begun while the video is not yet ready. Ordinary membership expiry does not cut short or reset the 30-day / 48-hour window of this already opened video right. Closing and reopening the video, refreshing the page or continuing on another of your authorized devices does not restart the periods. Membership renewal does not automatically give the same opened video right a fresh 30-day / 48-hour period either. Separate actions such as a genuine refund or an authorized access cancellation or revocation are assessed under their own applicable conditions and authority; ordinary membership expiry alone is not equivalent to them. This explanation does not retrospectively change earlier accepted viewing terms or earned rights, and does not promise indefinite access.

English captions · direct Google Cloud processing

ACADEMY-CAPTION-PROVIDER-2026-10-03-V1. The broadcaster's speech audio and derived transcript are processed by Google Cloud Speech-to-Text and Cloud Translation to produce live English captions. The current configuration uses eu-speech.googleapis.com in eu for recognition and translation.googleapis.com with a us-central1 translation resource and dental glossary. The global translation endpoint does not guarantee processing exclusively in one region; we do not claim that all caption data stays within the EU. The account's data-logging preference has not been verified in this test; provider documentation is not account-specific confirmation. AI captions may contain errors; Turkish audio remains authoritative. Viewers' microphones are not activated for captions. This direct flow is separate from Google's role as a Mux subprocessor. Turkey-specific cross-border contractual and legal review is pending. This disclosure does not confirm legal compliance or completed transfer arrangements; technical rehearsal and quality verification remain separate.

Academy broadcast notice

ACADEMY-PROVIDER-2026-10-01-V1 · 1 October 2026. Controller: Doğuş Sevinç; contact: info@stokontrol.com. Academy technical broadcasts use Mux Video for the broadcaster's picture and sound. Recordings may be created at Mux and locally in OBS. Merely watching does not activate a viewer's camera or microphone. Do not include patient or third-party private information.

International transfer · pending

Awaiting Mux response / standard-contract process. Existing DPA and EU/UK/Swiss mechanisms do not establish completion of Stokontrol's Turkish KVKK transfer process. Account-specific steps remain pending separately from technical broadcasting, recording and development tests. Publishing this notice or passing a technical test is not confirmation of legal compliance.

Test broadcast · questions

The operating policy selected for the technical Test broadcast retains questions for 7 days from submission; this is not a statutory minimum or a Mux retention claim. The configured period is shown in the question area. Account-linked questions and timestamps reach moderation; approved questions and answers may be shown to participants. Expired questions become inaccessible and eligible for periodic cleanup. Content-free deletion evidence may remain separately. Provider video/logs are not deleted by this process. Other events use their own published policy.

Viewing, recording and retention

Stokontrol uses participant names, event records and viewing time for access and attendance certificates. Mux may process IP addresses, device/browser information and media requests. The up-to-100-day Mux Data pseudonymous-view period is not a retention promise for video, OBS files, questions or certificates. Account-specific recording/log retention awaits verification. A captured recording is not automatically published.

Attendance and certificates

Monthly Clinic Pro covers one calendar month and annual Clinic Pro covers one calendar year; the event date must fall within the active membership term for live training access. One participant is registered per event; different events may have different participants. The confirmed name appears on the certificate; contact support for spelling corrections. Participants with valid event access, a completed event registration and a confirmed, locked name can receive a personal QR-verifiable certificate after the training ends. A test-broadcast certificate records technical-test participation only. Optional public name visibility is separate from the private certificate. Questions have their own notice and retention configuration.