Open product communication
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Frequently asked before purchase
Answers reflect verified product behaviour and state limitations plainly.
ClinicAnsweredWhat can I explore without creating an account?
The 15-minute sample workspace shows scheduling, the patient file, the FDI chart, a proposal and controlled inventory impact after treatment. Sample data is temporary and never writes to a real clinic or patient record.
GeneralAnsweredWhat is included in Clinic Pro?
Clinic Pro combines patients and appointments, examination and FDI, planning-proposals-execution, inventory, laboratory and documents, finance and reports, team-task-access controls, plus Stoko and controlled migration. Regional messaging, payments and rewards remain subject to separate eligibility checks.
CommunicationsAnsweredCan appointment reminders go automatically by WhatsApp or SMS?
A clinic can prepare reminder drafts when the patient preference and valid communication evidence exist. External delivery stays off until the clinic's provider is verified, WhatsApp templates or SMS connection are approved, the clinic explicitly enables sending and signed delivery evidence is available.
GeneralAnsweredWhat can be redeemed from the rewards Marketplace?
The Turkey programme may show rewards such as the Premium Digital Gift Card, JBL Tune 520BT, Huawei MatePad SE 11 and Apple Watch SE GPS 40 mm. Stock, model, warranty, points and country eligibility are confirmed at order approval; it is not a clinical procurement marketplace.
SecurityAnsweredHow are clinic and patient records separated?
Clinic context, roles and permissions are enforced at server and database boundaries; service secrets are not returned to the browser and critical actions remain traceable. This technical approach is not, by itself, a legal-compliance guarantee.
LaboratoryAnsweredCan a dental laboratory use Stokontrol separately?
Yes. A laboratory workspace covers clinic connections, work orders, files, notes, revisions, production steps and delivery visibility. Clinic and laboratory roles stay within separate access boundaries.
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